Supervisory Management Skills

This workshop will enhance your ability to make improved informed assignments, performance appraisals, schedules, increase your knowledge of legal issues, better manage e-mail... with AND ENERGIZE YOUR TEAM.

Your staff looks to you as a delegator, a coach and a counselor. Your boss sees you as a communicator between employees and management...and as the one ultimately responsible for your team's success or failure.

Who should attend

• Team Leaders

• Supervisors with 0 to 5 years experience

Objectives

• Learn how to BALANCE COMPETING DEMANDS WHILE BOOSTING CREATIVITY, ENTHUSIASM AND COMMITMENT?

• Demands on you are tough, money is tight and your direct reports are feeling it. The team dynamic is changing and becoming more diverse.

• CREATE CROSS-CULTURAL SYNERGY AND MANAGE YOUR TEAM FOR PEAK PERFORMANCE

What We Will Cover

• Understand how to manage in a rapidly changing environment

• Learn to plan, organize, communicate and monitor

• Apply the most appropriate leadership style to each individual and situation

• Understand your legal responsibilities

• Learn how to give and receive constructive criticism

• Maximize individual performance

• Learn techniques to cope with challenging employees

• Use delegation for effective employee development, time management and motivation

• Increase performance through coaching